Refund Policy
AGR Technologies Refund Policy
Please read the following information to understand the AGR Technologies refund policy for subscription services and incident-based plans.
Subscription Plan Refunds
For subscription plans, a full refund will be issued if AGR Technologies has not been able to resolve even a single issue for you within the first 30 days of the subscription.
Refunds Within the First 30 Days
If one or more issues have been resolved within the first 30 days of the subscription, the fees for the Subscription Service will not be refundable.
The refund policy applies during the initial 30-day period after purchase of the plan. After 30 days from the purchase of the plan, no refund shall be made by AGR Technologies.
Case-by-Case Refunds
Notwithstanding the standard refund terms, AGR Technologies may, at its sole discretion and on a case-by-case basis, agree to issue a refund of subscription fees.
When a refund is approved under this arrangement, applicable charges for servicing the customer may be deducted from the refund amount.
Refund Processing
Approved refund amounts will be directly credited to the credit card whose details are registered with AGR Technologies.
At the specific request of the subscriber, AGR Technologies may process an approved refund to another account, subject to the submission of any documents or information requested by AGR Technologies for that purpose.
Incident-Based Plans
For incident-based plans, you may be eligible for a refund when the applicable requirements and conditions are met.
Refund eligibility for an incident-based plan may apply when the prerequisites required to resolve the problem have been provided, but the issue has not been resolved while the account was active.
Unresolved Issues
You may be eligible for a refund when you have provided all prerequisites required to resolve the problem and the issue remains unresolved during the period in which the account is active.
Issues Outside the Scope of the Plan
An incident-based plan may qualify for a refund when the issue is determined to be outside the scope of the particular plan.
Eligibility remains subject to the applicable plan requirements and AGR Technologies' review of the issue and service provided.
15-Day Requirement
For incident-based plans, refund eligibility may apply when 15 days have not passed after the issue was last worked upon by an AGR Technologies technician.
Customers should contact AGR Technologies as soon as possible when they believe an incident-based service may qualify for a refund.
Refund Eligibility
Refund eligibility depends on the type of plan purchased, the status of the service, whether the applicable issue was resolved, and the requirements stated in this Refund Policy.
Subscription plans and incident-based plans may have different refund requirements. Customers should review the terms applicable to their specific service plan before submitting a refund request.
Refund Requests
If you believe your service qualifies for a refund, contact AGR Technologies with the relevant account and service information. AGR Technologies may request additional documents or information needed to review and process the request.
Contact AGR Technologies
For questions about subscription fees, incident-based plans, refund eligibility or the refund process, contact AGR Technologies directly for assistance.
AGR Technologies will review refund requests according to the applicable plan and the requirements outlined in this Refund Policy.